Return & Refund Policy

Return & Refund Policy

Thanks for shopping at Store of Fashion.

If you are not entirely satisfied with your purchase, we are here to help.

 

All returned items MUST be post stamped returned within 14 days of receipt.

  • Orders with a credit note applied will ensure the standard postage fee.
  • Credits are the value of the item/s only and do not include postage.

EXCHANGE/ CREDIT

We offer a credit note only in cases which:

  • The item does not fit you.
  • You don't absolutely love it.
  • Or you have simply changed your mind.

Provided that:

  • The item is unworn and in original conditions with all the tags still attached.
  • The item is returned to us within 14 days from the delivery date.
  • We are notified via email that you would like to exchange an item 48 hours after receiving it.

Refunds

We treat every order with absolute care and pack them with precision and love to make sure they are in perfect condition. However, in the unlikely case of an item being delivered faulty, we will happily provide you with a full refund or replacement provided:

  • You notify us within 14 days from delivery date providing a description of the fault in your items along with pictures as proof
  • Your claim of the faults have been reviewed and approved by our staff 

Contact Us

If you have any questions on how to return your item to us, contact us. We will be glad to assist.